Last updated: This Privacy Policy describes in detail how Genuineinsured (“we,” “us,” “our,” or “Company”) collects, uses, discloses, stores, and protects your personal information when you access or use our website located at genuineinsured.world (the “Site”) and when you engage our event and photo zone decor services. Our services include, but are not limited to, the design, delivery, setup, styling, and teardown of custom backdrops, photo walls, props, and related event decor; package bookings such as Starter Photo Zone, Premium Event Decor, and Full Venue Styling; consultations; and any related communications or transactions (collectively, the “Services”). This policy applies to all visitors to the Site, persons who submit inquiries or contact forms, and clients who book or use our decor services. By using the Site or our Services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Site or our Services.
This Privacy Policy applies to personal information that we collect through the Site (including when you fill out contact forms, request quotes, or browse our pages), when you communicate with us by email, phone, or other channels in connection with our event and photo zone decor offerings, and when we perform services at your venue. It does not apply to information collected by third-party websites, applications, or services that may be linked from our Site, or to information that is aggregated or de-identified in a manner that no longer identifies you. We encourage you to review the privacy policies of any third-party sites you visit.
We may collect the following categories of information in connection with your use of the Site and our event and photo zone decor Services.
When you submit an inquiry, request a quote, book a decor package, or otherwise get in touch with us, we may collect your full name, email address, telephone number, and mailing or billing address. This information is used to respond to your requests, confirm bookings, coordinate delivery and setup at your venue, and communicate with you about your event (e.g., reminders, changes, or follow-up). For certain packages or custom orders, we may also collect the name and contact details of an alternate or day-of contact (e.g., event coordinator or venue manager) to ensure smooth delivery and setup of backdrops, props, and styling equipment.
To deliver and perform our Services, we collect information about your event, including the event date and time, venue name and full address, type of event (e.g., wedding, corporate event, birthday, baby shower), preferred themes or color schemes, package selection (Starter Photo Zone, Premium Event Decor, Full Venue Styling, or custom arrangements), and any special requests related to backdrops, props, florals, signage, or styling. We may also record notes about access instructions, load-in and teardown times, and venue-specific requirements. This information is necessary to schedule our team, prepare the appropriate decor and equipment, and ensure that your photo zone or event decor is installed and removed in accordance with your and the venue’s requirements.
When you pay for our decor packages, add-ons, or custom services, we collect billing information such as billing address and payment method details. Payment card data (e.g., card number, expiration date, security code) is processed by secure, third-party payment processors that comply with applicable payment card industry standards. We do not store full payment card numbers on our servers. We may retain limited transaction information (e.g., last four digits of a card, transaction date, amount, and status) for record-keeping, dispute resolution, and compliance with tax and financial regulations.
We retain copies of messages you send to us via our contact form, email, or other channels, as well as our responses. This includes inquiries about packages, pricing, availability, theme ideas, and logistics. We use this information to provide customer support, maintain a record of your requests and our commitments, improve our Services, and resolve any disputes or complaints related to your booking or decor services.
When you visit the Site, we and our service providers may automatically collect certain technical and usage information, such as your IP address, browser type and version, operating system, device type, referring URL, pages viewed, date and time of access, and approximate geographic location (e.g., country or region). We may use cookies, web beacons, and similar technologies as described in our Cookies Policy. This data helps us operate and secure the Site, understand how visitors use our content (e.g., which pages or packages are most viewed), and improve the user experience for anyone interested in our event and photo zone decor services.
Where required by applicable law (e.g., in certain jurisdictions outside the United States), we process your personal information on the following bases: (1) performance of a contract—to fulfill your booking and provide our decor services; (2) consent—where you have given clear consent for specific processing (e.g., marketing communications or non-essential cookies); (3) legitimate interests—to operate and improve our business, Site, and Services, and to communicate with you about your event; and (4) legal obligation—to comply with tax, accounting, and other legal requirements. You may have the right to withdraw consent or object to certain processing where the law provides for it; see the section below on Your Choices and Rights.
We use the information we collect for the following purposes:
We do not sell your personal information to third parties for their marketing purposes. We may share your information in the following circumstances:
We retain your personal information for as long as necessary to provide our event and photo zone decor Services, process payments, resolve disputes, and comply with legal, tax, and accounting obligations. Booking and transaction records may be retained for several years as required by law or for legitimate business purposes (e.g., warranty or insurance claims related to equipment or services). Technical and usage data may be retained in aggregated or anonymized form for analytics. When we no longer need your information, we will securely delete or anonymize it in accordance with our internal retention schedule and applicable law.
We implement reasonable technical and organizational measures designed to protect your personal information against unauthorized access, loss, alteration, or destruction. These measures may include secure sockets layer (SSL) or similar encryption for data in transit, access controls, and secure storage practices. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any account credentials or contact details you use to communicate with us and for notifying us promptly of any suspected unauthorized access.
Depending on your location, you may have certain rights regarding your personal information, which may include the right to access, correct, update, or delete your information; to object to or restrict certain processing; to data portability; and to withdraw consent where processing is based on consent. You may also opt out of marketing communications by following the unsubscribe instructions in our emails or by contacting us. To exercise any of these rights or to ask questions about our data practices, please contact us using the details provided at the end of this policy. We will respond in accordance with applicable law and may need to verify your identity before processing your request. If you are in the European Economic Area or another jurisdiction with a supervisory authority, you may have the right to lodge a complaint with that authority.
Our Site and Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.
Your information may be processed and stored in the United States or other countries where our service providers operate. If you are accessing the Site or using our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other jurisdictions where data protection laws may differ from those in your country. By using the Site or our Services, you consent to such transfer and processing. Where required by law, we implement appropriate safeguards (e.g., standard contractual clauses) for such transfers.
We may update this Privacy Policy from time to time to reflect changes in our practices, the Site, our Services, or applicable law. The updated version will be posted on this page with a revised “Last updated” or effective date. We encourage you to review this policy periodically. Your continued use of the Site or our Services after the posting of changes constitutes your acceptance of the updated policy. If we make material changes that affect how we use your personal information, we may also notify you by email or through a notice on the Site where required by law.
For questions, requests, or complaints about this Privacy Policy or our handling of your personal information in connection with our event and photo zone decor Services, please contact Genuineinsured at:
19320 Des Moines Memorial Dr S Suite, SeaTac, WA 98148, United States
Phone: +1 855 509 7767
support@genuineinsured.world
We will respond to your request within a reasonable time as required by applicable law.